Support
Last updated : 7 October 2026
Need help with DreamAmu? Write to us at alex.champavert@icloud.com. We usually answer within a few days. Please mention your iPhone model, iOS version and the email of your DreamAmu account (never your password).
Frequently asked questions
How do I cancel my subscription?
On your iPhone: Settings → [your name] → Subscriptions → DreamAmu → Cancel Subscription. Deleting the app does not cancel it.
I paid but Pro isn’t unlocked
Open the subscription screen in the app and tap “Restore Purchases” while signed in to the same Apple Account. If it still doesn’t work, email us.
I can’t find my old account
Since version 1.14, DreamAmu runs on a new server and accounts from the previous server could not be transferred. Please create a new account with the same email.
Refunds
Payments are handled by Apple: request a refund at reportaproblem.apple.com.
Delete my account or export my data
Profile → Delete Account (permanent) or Profile → Export Data.
AI analysis
Analyses are generated by OpenAI from the text of the dream you choose, only after you accept it. You can withdraw this consent in Profile. The first analysis after a quiet period can take a few extra seconds.